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Never-Search Privacy Policy

 

Never-Search, Inc. is committed to protecting the privacy of your personal information.  This Privacy Policy explains how Never-Search collects and utilizes your personal information when you use our products and services.

 

Never-Search collects personal information to streamline the operation between our mapping software and the Never-Search website which provides POI (Point of Interest) data (i.e. golf data and the like) to the mapping software, to improve the manner by which we operate and offer our products and services, communicate with you about those products and services, and provide effective, timely customer support when needed.  We will never rent, sell, or lease any of the personally-identifiable information we collect from you to third parties, and will not share your personally identifiable information with third parties, with one exception.  If you received a free Never-Search map from a third party, and registered your map using a third party's promotional code, and receive free updates on that third party's locations, your name and email address may be shared with that third party providing that the third party also has a privacy policy not to rent, sell, or lease any of this information with any other third party.

 

The Never-Search POI update service requires a single-user, single-PC license.  You must open an account or complete an online registration with Never-Search to download or purchase Never-Search products and services, including free trials.  Information gathered during the registration or account creation process, or during access to particular products and services, may differ based on the nature of the product or service.  Information that you provide when registering or creating an account, or accessing or using your account or the Never-Search products or services associated with your account, may include: name, email address and telephone number; billing information; information concerning software downloaded, products and content purchased, accessed, and/or downloaded through Never-Search products or services, location information (such as zip code or postal code).

 

Your email address is your user name.  It is required to email your Activation Code which, combined with other information, is in turn used to activate certain functions associated with the use of the downloaded POI data and to uniquely identify your PC when accessing your account and to request POI updates based on your profile of interests.

 

To register for the Never-Search POI update service and to receive notifications of available updates and Never-Search services, we ask you for certain contact information, such as name, email address, (your user name), private password, telephone contact details, which will become part of your personal account information.  This information is required for account verification.  We also send emails to keep you informed of your order and account status.

 

In order for you to complete a financial transaction, we will ask you for certain contact information, such as name, address, billing address, shipping address, telephone contact details, email and credit card information.  We do not permanently store credit card information and that information is removed once the transaction has been completed.

 

We use the following controls to protect your personal information:

1.  Use of secure connections using SSL to safeguard certain information when transmitted from your Web browser to Never-Search;

2.  Use of security controls to restrict access to databases housing personally identifying information;

3.  Use of encryption for sensitive personal information, such as credit card numbers;

 

Never-Search may use your personal information to:

1.  Deliver to you and bill you for Never-Search products and services, and communicate with you concerning your account and customer service issues.  This may include verifying authorization of credit card usage before any purchase.

2.  Verify access rights to premium POI content, proprietary POI content, or special POI subscription services, or other access-restricted POI update services.

3.  Track POI accesses and downloads for the purpose of paying royalties, subscription fees and/or license fees to third party, proprietary providers (travel magazines supplying proprietary content) and content distributors.

4.  Ask you to participate in surveys about products, services, news and events.

5.  Offer you product upgrades, content, services and free trials.

6.  Provide you with content, services, instructions, and a more personalized experience based on preferences you provide.

7.  Provide you with news, free newsletters, updates, targeted advertising, promotions, and special offers.

8.  Better understand how our products are used, and what new POI offerings would be most desirable to our users.

 

Never-Search will not use your personal information for purposes incompatible with those listed above, and will not sell, rent, or share your personal information with a third party unless you consent to provide such information to a third party partner or POI content service.

 

In some cases, access to certain products and services, such as content subscription (travel magazine) products or products distributed by third parties, may require the provision of personal information to a third party, such as a content provider or distributor.  In such cases, this will be stated during the registration process, in the terms of use, through the distribution process, or in a similar manner.  The third party's use of such information is governed by that party's privacy policy, and Never-Search's use is governed by this privacy policy.  Please visit the privacy policy of the content partner to make sure you understand how they use the personal information you provide to them.  If you do not wish for such a transfer to take place, you should not register for the applicable product or service.  Additionally, Never-Search may be required to provide specific access and usage information to certain content providers and rights holders as a condition of content licensing and royalties.  In such cases, Never-Search may provide content usage, access, demographic and other information without your personally identifiable information (your name, billing information, email address) to the content provider.

 

Never-Search may disclose relevant information about our customers to our contractors (e.g. a customer service contractor or a credit card clearing service) in order for them to provide specific services for Never-Search, and to better serve our customers.  Never-Search's contractors are bound by strict contractual requirements to keep all personal information they process strictly confidential and to use such information solely on behalf of Never-Search.

 

Also, Never-Search may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law; (b) comply with the order of a competent judicial authority in any jurisdiction; (c) comply with legal process served on Never-Search; (d) protect and defend the rights or property of Never-Search; or (e) act in urgent circumstances to protect the personal safety of users of Never-Search products or the public at large.

 

Never-Search Websites and products contain links to other Websites and products.  Never-Search is not responsible for the privacy practices or the content of such Websites or products.  Please visit the privacy policies of these third party sites in order to understand their privacy policies and data collection practices.

 

You may review and update your account information and preferences by selecting "Your Account" from the Never-Search Website at www.never-search.com.  Sign in to your account using your email address (user name) and password and modify your information and preferences as needed.  When you access your account by logging in, you can update and/or make sure that your account information is accurate and also manage your preferences.

 

If you have forgotten a username or password, you can use the "Contact Us" page on the Never-Search Website.

 

Like other major Websites, we use cookies and other technologies to create a unique identification number to provide you with a tailored experience when accessing our Website from the Never-Search mapping software product, eliminating the need for you to repeatedly enter the same User ID information.  We also use these methods to understand traffic patterns on Never-Search Websites and to authorize access to certain premium or trial content and product features.  We treat any personal information that may be contained in these identifiers with the same level of confidentiality as other information you provide to us.

 

Our Never-Search mapping software also provides a means of reporting, via email, feedback on POI's; errors, omissions, contradictions, and additions.  These feedback reports are also treated with the same level of confidentiality as other information you provide to us.

 

We may revise this Privacy Policy to keep it up to date with Never-Search products, services and Web pages.

 

We customarily release alpha and beta versions of our products, which are further refined before the release of the final production version.  Since these products are still in a test phase, we may not always catch an unintended privacy issue, despite our efforts to do so.  As such, we welcome feedback on any privacy concerns you may have, and on how to improve our products generally, in all stages of release.  Never-Search does not guarantee error-free performance under this privacy policy.  We will use reasonable efforts to comply with this privacy policy and will take prompt corrective action when we learn of any failure to comply with our privacy policy.  Never-Search shall not be liable for any incidental, consequential or punitive damages relating to this Privacy Policy.  This Privacy Policy shall be governed by the laws of the United States.

 

If you have questions about the privacy aspects of our products or services or would like to make a complaint, please use the "Contact Us" page on the Never-Search Website.